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Bill S

When we bought our house one of the things that completely slipped my mind was monitoring the propane level causing us to run out in mid December! I called two other local companies that were either unhelpful or would not be able to schedule us for a couple weeks. Finally I called NW Propane and they were extremely helpful and able to send a crew out the next day to get us up and running with propane. I am very grateful that they were recommended to us and will hopefully be using them to fill our propane tank for years to come!

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Michael A

I just wanted to reach out and say a huge THANK YOU to the amazing team at Northwest Propane. We have been purchasing our propane from them for years now and have always enjoyed great prices and prompt delivery. We recently had an issue with our buried propane tank. Their team lent me a temporary loaner tank to get me back up and running and did the delivery and install on our new tank. They were so patient with my barrage of questions and taught me a ton along the way. Everyone on their team from the front desk to the in-house tech to the field guys...all amazing people. I rarely take the time to endorse companies on the internet, but I couldn't help but do so in this case. Northwest Propane, you have a fan in me! Thank you for taking care of me and my family!

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C H

I want to say thank you to NW propane for always being there for us. We almost ran out of propane this morning and she told me the soonest would be tomorrow. They are here 44 minutes later with propane! Thank you for always taking care of us through the years and especially today. ❤️ We've worked with other propane companies. This one is #1. Always the cheapest and great customer service.

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Karen Z

I don't know why anyone would do a propane tank exchange, when their prices are great! Also, for a $5 fee they will recycle your old tanks if you don't want to recertify them. Friendly staff and you're supporting a local company. They are my go to place. A+

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Heather G

This company really impressed me! My husband was out of town and was so busy beforehand that he forgot to have our tank filled. We ran out of propane. I called them at 8:30 am and an actual person answered the phone. She was sympathetic and very helpful. I explained the situation and by 10:45 am the same day a truck arrived to fill my tank. The gentleman even spent extra time clearing the air out of the lines of my stove and checking the pilot light on our furnace. He was extremely friendly and helpful. I had to leave a review because these days you don’t see this kind of service.

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Rachael P

Exceptional Service!! We are new residents and had the unfortunate experience of waking with no heat, stove or warm water. Thank goodness it’s spring and this wasn’t an emergency! That said, this company was so helpful and even sent Mark from Mt Vernon to fill our tank in Oak Harbor. Thank you! Also, Mark was fantastic with helping me understand routine maintenance. Delightful customer service, and so very helpful!

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Burtons

Exceptional customer service. My tank was low and there was another snow storm coming soon. I had my long drive way plowed but it still was icey. The driver took the time and hauled the hose all the way up to fill my tank. Thanks for going above and beyond, I appreciate your driver!

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Andy H

Thank you Northwest Propane, Steve for helping me with my house connection to BBQ issues. Instead of me trying to reinvent my hose and fittings I should have called you guys first and bought the already made up ready to go hose that you guys have!

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Andrew R

Such a great company. Office staff are always friendly and helpful. And we really appreciate the fact that one of the drivers made an extra stop for us when we were not on his route for the day and after his day was probably over to make sure we had fuel.

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Scott H

It took 24 hours between signing up as a new customer and having my tank filled. Great customer service and at a great price!

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Grant V

Northwest Propane does awesome things for customers all across Whatcom County. They provide amazing service, and the free wash and paint jobs they provide are immaculate!

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Trey M

Great people and great service.

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Angela

Amazing customer service. The technician that came out was professional and polite. I would recommend Northwest to anyone needing propane service

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Bill H

A fair and honest propane provider and super nice folks! We can't believe how much we're saving compared to our previous provider and we think the quality of the propane is better!!

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dennis H

My home is in the Bothell area and have had NWP supply the tank and gas for several years. I have decided to add another tank and contacted them without even thinking of looking around because of the perfect customer service and support I have received on the phone and in person every time I have needed anything!!! great business in every way!!!!!!

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steven r

Customer for 3 months utilizing the keep the tank full service. It couldnt be better! Tank installers were professional and friendly, customet service is great too!

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Sam P

We have been customers of Northwest for nearly 18 months as we have been living in our 5th wheel while our new home is being built. The house is nearing completion and we will be continuing as Northwest customers because of the extremely good customer service we have received.

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Jan L

Been a customer for several years. VERY pleased with the service!

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Sheila B

I LOVE working with this company! The office staff is always so so so helpful! I have a tendancy to run low on my propane, and without fail, they go out of their way to accommodate me and get my tank filled! Thank you Amy in the office and thank you Jason the delivery driver!

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MARK C

Best customer service around; Office staff..installers and delivery. All a pleasure to work with.

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Taylor Van D

Northwest Propane is an amazing, dependable business with hardworking people behind the scenes. I have had nothing but positive experiences when it comes to NWP, and they are definitely the only choice if you're looking for quality propane in the area.

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Derek K

Very professional company to work with. Honest people all the way around.

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Today marked my first experience with NW Propane and all I can say is WOW! It is always hard to find good help, friendly, prompt service at a reasonable price... these guys and gals have it! I had a chance to interact with multiple employees and left with what I needed at a fair price. Great job! You rock NW Propane!

Paul G.

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Great service! We have been customers of Northwest Propane for years now and they have always gone above and beyond to assist us with our propane needs. The delivery guy is always very kind and courteous and my son loves waving at his truck as they pull up. We are happy to be included in a company that feels more like a *community*.

Tabitha M.